Shipping
Thanks for shopping with Lowie. As a small independent brand, every order means a lot.
We aim to ship all orders on the same day they are received or the following weekday. Click below for our shipping options.
LONDON + CLICK AND COLLECT
We work with Quiver, an e-bike delivery service.
Quiver offers same day and next day services.
If you qualify for local e-bike delivery the options will appear at checkout. The radius is 7 miles from Vauxhall.
Click and Collect
If you decide to pick up your item from our Herne Hill store you will receive a notification letting you know when you can pick up.
UK
Over £150 - FREE
Under £150 - Standard signed for delivery, Royal Mail 2 - 3 days - £4.15
Next Day Delivery, DPD one hour timed delivery, Order before 12pm - £7
INTERNATIONAL
INTERNATIONAL (EUROPE & REST OF WORLD) ORDERS OVER £200 - FREE
INTERNATIONAL (EUROPE & REST OF WORLD) ORDERS UNDER £200 - £10.95
- Europe – Allow 5-6 working days.
- Rest of World – Allow up to 7-10 working days and a little flexibility.
- Any import duties incurred upon arrival will need to be covered by you.
The UK has now left the EU. We ship from the UK, therefore please be aware if you are in Europe you may have to pay extra customs, duties and taxes up to 30% of the product cost.
Our Returns Policy
We offer a full refund if notified by email or telephone within 14 days.
Post or return to our flagship London store, unworn and with tags attached.
We recommend using a recorded delivery and will refund as soon as the product arrives back in our studio.
Return Address:
Lowie, 18 Half Moon Lane, Herne Hill, London, SE24 9HU, UK
Include the invoice in the return package and write on it if you would like a refund or an exchange.
We do not refund postage paid.
You will be refunded in the same manner in which you purchased.
*We regret to inform you that we cannot refund earrings
